Responsible Gaming at fg667
fg667 believes that gaming should always be an enjoyable, controlled, and affordable activity. We are committed to providing every player in Bangladesh with the tools, information, and support they need to keep their experience positive. This page explains the responsible gaming framework we have put in place — and what to do if you ever feel that gambling is no longer fun.
Our Responsible Gaming Commitments
Every feature we build at fg667 is designed with player wellbeing at its core. Here is what that means in practice.
Strict 18+ Age Policy
fg667 is an adults-only platform. No person under the age of 18 may register an account or place a bet. We verify the age of every player who requests a withdrawal, and accounts found to belong to minors are closed immediately with all funds returned to the originating payment method.
Player-Controlled Deposit Limits
You can set daily, weekly, or monthly deposit limits on your fg667 account at any time. Once a limit is in place, it takes effect immediately for reductions and after a 24-hour cooling-off period for increases — this asymmetry ensures limits are a genuine safeguard, not a formality.
Session Time-Out Options
fg667 offers session time-out periods of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account remains open but you cannot log in or place bets. This is ideal if you feel you need a short break without permanently closing your account.
Permanent Self-Exclusion
If you feel that gambling has become a serious problem, fg667 offers a permanent self-exclusion option. Once activated, your account is closed, your details are flagged so that a new account cannot be created, and all marketing communications are stopped immediately and indefinitely.
Reality Check Reminders
fg667 sends in-session reality check notifications to remind you how long you have been playing and how much you have wagered during that session. These prompts give you a clear, factual picture of your play and allow you to make an informed decision about whether to continue or stop.
Dedicated Support Team
Our responsible gaming support team can be reached at [email protected] at any time. If you or someone you know is struggling with problem gambling, our team will respond within 24 hours with practical guidance, account management options, and referrals to professional support resources.
1. Age Restriction and Verification
fg667 operates an absolute minimum age requirement of 18 years for all players. This is not a guideline — it is a hard rule with no exceptions. Bangladesh law recognises adulthood at 18, and fg667 aligns strictly with this threshold. By creating an account on fg667, you confirm that you are at least 18 years of age.
Age verification is triggered automatically when any player requests their first withdrawal or when our risk systems flag an account for review. Verification requires submission of a government-issued identity document such as a National Identity Card (NID), passport, or birth certificate. Accounts that cannot confirm the account holder is 18 or older will be suspended pending clarification and, if age cannot be confirmed, permanently closed.
fg667 also encourages parents and guardians to use device-level parental control software if there is any risk that a person under 18 has access to a device on which fg667 is regularly used. If you believe a minor has created a fg667 account, contact [email protected] immediately and our team will investigate and act without delay.
2. Recognising Problem Gambling
Problem gambling develops gradually. Most players who develop a problematic relationship with gambling do not recognise the warning signs until the behaviour has already caused significant harm. fg667 wants every player to be able to identify the early indicators and take action before the situation escalates.
Gambling becomes a problem when it shifts from being an entertainment activity to an activity that feels compulsive, unavoidable, or necessary for emotional relief. The key distinction is control: recreational gamblers choose when to play and when to stop; problem gamblers find that choice increasingly difficult or impossible to exercise.
Chasing Losses
Placing larger or more frequent bets in an attempt to recover money lost in previous sessions. This is one of the most common and dangerous patterns in problem gambling.
Hiding Gambling Activity
Concealing how much time or money is spent gambling from family members, friends, or colleagues. Secrecy is a strong indicator that the player themselves recognises their behaviour has become excessive.
Borrowing to Fund Gambling
Taking loans, borrowing from friends or family, or using credit to fund gambling sessions. Gambling should only ever be funded from disposable income — money you can afford to lose entirely.
Emotional Dependency
Using gambling as a primary coping mechanism for stress, anxiety, depression, or personal problems. When gambling is the main way a person manages their emotional state, it has moved beyond entertainment.
If any of these patterns feel familiar, please read the self-assessment checklist below and consider using one of the responsible gaming tools available on fg667.
3. Self-Assessment Checklist
The following checklist is designed to help you reflect honestly on your gambling behaviour. Read each statement and consider whether it describes your experience. If you answer "yes" to three or more of these questions, we strongly encourage you to contact our support team or use the self-exclusion tool described below.
Answer honestly — this checklist is for your benefit only
4. Responsible Gaming Tools
fg667 provides a comprehensive set of practical tools that put you in direct control of your gambling activity. All tools are available by contacting [email protected] and are processed promptly by our responsible gaming team. Limit reductions and time-outs take effect immediately; limit increases apply after a mandatory 24-hour review period.
Set a Deposit Limit
Contact support to set a daily, weekly, or monthly cap on how much you can deposit into your fg667 account. Once set, you cannot exceed this limit regardless of payment method.
Enable a Loss Limit
A loss limit caps the total amount you can lose within a defined time period. When the limit is reached, your account is automatically locked for further wagers until the period resets.
Activate a Time-Out
Request a time-out of 24 hours, 48 hours, 7 days, or 30 days. Your account is temporarily locked for login and wagering. The time-out cannot be cancelled before the period expires.
Request Self-Exclusion
For a long-term break of 6 months, 1 year, 5 years, or permanently, request self-exclusion. During this period fg667 will not accept deposits or wagers from your account and will cease all marketing contact.
Reality Check Notifications
Players may also opt in to regular reality check notifications during active gaming sessions. You can choose to receive a pop-up reminder every 30 minutes, 1 hour, or 2 hours showing the total time elapsed and the net amount wagered during that session. These reminders are designed to prevent players from losing track of time or spending, and can be configured by contacting the fg667 support team.
Account Activity Review
At any time, you may request a full summary of your fg667 account activity — including all deposits, withdrawals, wagers placed, and net profit or loss — for any time period within the last 12 months. This statement is provided in plain English and is designed to give you a factual, unambiguous picture of your overall gambling activity on the platform.
5. Self-Exclusion at fg667
Self-exclusion is the most powerful responsible gaming tool available on the fg667 platform. When you request self-exclusion, the following actions are taken immediately and without question:
- Your fg667 account is closed and login access is disabled.
- Your account details are flagged in our system so that a new account cannot be created using the same identity or contact information during the exclusion period.
- All promotional and marketing communications from fg667 are permanently stopped for your registered email address, phone number, and bKash/Nagad/Rocket/Upay identifiers.
- Any pending bonus offers or promotional credits are cancelled without compensation.
- Any funds remaining in your account at the time of self-exclusion will be returned to your registered withdrawal method within 5 business days, subject to standard identity verification.
Self-exclusion periods available at fg667 are: 6 months, 1 year, 3 years, 5 years, or permanent (lifetime). During any exclusion period, the exclusion cannot be reversed or shortened at the request of the player — this cooling-off design is intentional. A permanent self-exclusion can never be reversed under any circumstances.
To request self-exclusion, email [email protected] with the subject line "Self-Exclusion Request" and include your registered email address, full name, and preferred exclusion period. Our team will confirm the activation within 24 hours and the exclusion will be effective immediately from the time of your request.
6. Protecting Vulnerable Players
fg667 recognises that certain players may be more vulnerable to developing gambling-related harm than others. This includes people experiencing financial difficulty, mental health challenges, substance dependency issues, or significant life stressors. fg667 does not market its services to vulnerable individuals and actively monitors account behaviour for indicators of vulnerability.
Parental Controls and Minors
If you share a device or internet connection with anyone under the age of 18, fg667 strongly recommends installing third-party parental control software to prevent access to gambling sites. Software such as Net Nanny, Qustodio, or built-in parental controls on Android and iOS devices can block access to gambling platforms at the device level, providing an additional layer of protection beyond fg667's own age verification measures.
Third-Party Concerns
If you are concerned that a family member or close friend is gambling excessively on the fg667 platform, you may contact us at [email protected]. While fg667 must respect player confidentiality and cannot share account details with third parties, our team can provide guidance on how to support someone experiencing problem gambling, and can flag the account internally for enhanced monitoring where appropriate information is provided.
Marketing Opt-Out
fg667 sends promotional communications only to players who have opted in to receive them. You may withdraw your marketing consent at any time by emailing [email protected] with the subject line "Unsubscribe from Marketing". Opt-out requests are processed within 48 hours. Players on self-exclusion are removed from all marketing lists immediately and permanently, regardless of their prior opt-in status.
7. Getting Help and Support
If you believe gambling has become a problem for you or someone you care about, the most important step is to reach out for help. You are not alone, and effective support is available. fg667's responsible gaming team is the first point of contact for any account-related assistance, but professional external help is also strongly encouraged where the situation warrants it.
To contact fg667 directly about a responsible gaming concern, email [email protected] with the subject line "Responsible Gaming Help". Our team will respond within 24 hours, will never judge your situation, and will work with you to find the most appropriate combination of account controls and external resources.
fg667 also encourages players to speak with trusted family members, friends, or healthcare professionals about gambling concerns. In Bangladesh, general mental health and counselling services are available through Dhaka Community Hospital, the National Mental Health Institute (NIMH), and various NGO-operated helplines operating in Dhaka, Chittagong, Sylhet, and other major cities. Please do not wait until the situation becomes unmanageable — early conversations are always easier and more effective.
Contact fg667 Responsible Gaming Support
Our responsible gaming team is available seven days a week. Email us at any time and we will respond within 24 hours with practical, confidential guidance. For immediate account restrictions such as self-exclusion or time-out, state your request clearly in the email subject line.
[email protected]18+ fg667 is an 18+ platform. Play responsibly. Gambling should be entertainment — never a source of income or a way to resolve financial problems.
Play Safely at fg667
When you play within your limits and treat gambling as entertainment, fg667 offers a world-class experience. Explore our games, read the FAQ, or log in to manage your account settings. 18+